We are a family business, WR Engineering Pty Ltd (ABN 97 152 996 748) (“WR”, “us”, “our”, “we”). We are located at 10-14 Isa Street, Fyshwick ACT, Australia. These terms apply when you shop with us or access our website, www.wrengineering.com.au (“Site”). These are important because they set out what should be expected and give you with information that you need. We offer the Site and our products to you on the condition that you accept these terms and conditions.

We may make changes to these terms and conditions from time to time, so remember to revisit this page before you make a purchase because the latest version will apply.

Purchaser requirements

To purchase products from the Site you must:

be capable of entering legally binding contracts;
have a credit or debit card that we accept, and that you are authorised to use;
accept these terms and conditions.

If you do not satisfy the above requirements you must immediately cease using the Site. If you make a purchase through the Site on behalf of another person (including a business) you represent and warrant to WR that you have the authority to bind that other person as a principal to these terms and conditions.

Pricing and Payment

All prices are displayed in Australian Dollars and include GST. WR reserves the right to vary prices at any time without prior notice, and any changes will be effective from the time that the new price is uploaded on the Site. We accept payments through PayPal, electronic funds transfer, Mastercard and Visa. Payment is required upfront before your order will be processed.

Availability of Stock

We cannot guarantee that the products advertised on the Site will always be available. If a product is unavailable, you will be notified through the Site. If you proceed to purchase an out of stock product the product will be placed on back-order and we will be in contact with you to notify you of the estimated time for delivery.

Delivery

We delivery Australia wide through Australia Post or third-party couriers. We recommend that Customers insure goods being delivered as insurance does not automatically apply. To the extent permitted by law, we will not be responsible for any loss or damage to the goods that occurs during delivery. Please allow for 3 to 7 business days for the delivery of goods. It is the Customer’s responsibility to ensure that someone is present to accept delivery. Goods left unattended at the Customer’s premises are left at the Customer’s own risk. If attempts to re-deliver the goods are not successful then the goods will eb returned to us, and we will arrange a refund of the purchase price, less our administration fee, and the cost of postage charges incurred.

Changes cannot be made

Please consider your purchase carefully, as changes to orders cannot be made, and we do not provide refunds for a change of mind.

Refunds

Refunds will be provided in accordance with our obligations under the Australian Consumer Law. Refunds are not provided for a change of mind, or where there is damage only the packaging of the goods. If you have a concern about your goods, you must notify us within 7 days of receiving the goods. You can call or email us to discuss your concerns. You agree to comply with our reasonable requests in relation to your refund request including but not limited to, providing photographs of the product upon request or returning the product to the Store. Where we are required by law to provide a refund, we will reimburse you any expense incurred in returning the goods to us.

This Site is provided “as is”

Your access to the Site is granted on an “as is” basis. Whilst we make every reasonable effort to ensure that the information on the Site is up to date and complete, we make no representation or warranty as to the accuracy or reliability of the Site content. Images on the Site are only indicative only especially with respect to colours. Screen resolutions of individual Users vary which impact upon the colour and display of images. We do not warrant that the pieces purchased will look the same as the images displayed on the Site.

We do not warrant that the functional aspects of the Site will be uninterrupted or error free or that the Site, its content or the server are free of viruses or other harmful components. We do not guarantee against third party interference nor that the Site or its content will be compatible with third party software or hardware. We are not liable for any issues arising with the Site due to an act of God, war, terrorism, strike, lock-out, industrial action, fire, flood, storm or other event beyond our reasonable control.

Acceptable Use of Site

Users agree to use the Site in accordance with this Agreement:

in good faith; and
in a way to not bring disrepute or cause reputational or other damage to WR.

Users must not use the Site in a way that:

is fraudulent;
unlawful;
invasive of another’s privacy;
infringes the intellectual or other proprietary interests of third parties;
contains viruses or other harmful components that are designed to interrupt, destroy, change or limit the functionality of the Site or any other computer software, hardware or other electronic equipment;
uses technology or other unauthorised means to access the Site;
uses or launches any automated system to access the Site;
gains or attempts to gain unauthorised access to the Site including the networks or user accounts;
attempts to or engage in conduct that damages, disables, overburdens, or impairs the Site, servers or networks;
or encourages or incites any other person to engage in any of the above behaviour;
frames or utilize framing techniques to enclose the Site or any portion of the Site;
modifies, reverse engineers or create any derivative works based upon the Site or any of its content;
collects account information for the benefit of yourself or another party;
uses any meta tags or any other hidden text utilizing any of the content on the Site;
uses software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure or server;
includes downloading any image or content and passing it off as your own, or
encourages any other User to engage in the above.

Intellectual Property Rights

WR is the owner of all intellectual property (registered or unregistered) available on the Site including, but not limited to, images, designs, artwork, logos, written content, and moral rights. WR claims copyright over all content on the Site or is using the content on the Site with the consent of the copyright owners, unless otherwise indicated.

License to Users

We grants users access to the Site through this license. We retain all ownership and proprietary rights in the Site and its content and we grant users the non-exclusive, non-transferable, limited right to use the Site to view and purchase our products. This license commences when the user first visits the Site and continues until termination by us or the User. We have the discretion to terminate this license immediately and without notice if a user breaches this license and we reserve our right to take action against the user in breach. All rights not specifically granted under this Agreement are reserved by WE and, as applicable, its licensors. This licence excludes the right to republish, redistribute, transmit, sell, or license the Site or any of its content and excludes the right to make any use of the Site or any of its content other than for personal use.

Limited Liability

Without limiting the operation of the Australian Consumer Law, WR excludes all conditions, warranties, terms and guarantees otherwise implied by law. Users use the Site at your own risk and WR is not liable for any misuse of the Site by a user. To the extent permitted by law WR is not liable to pay for any indirect, economic, special or consequential loss or damage including but not limited to loss of revenue, profit, goodwill, business or claims made against it arising from a User’s use of the Site or products.

Indemnity

Users agree to indemnify keep WR fully indemnified against all claims by any person whatsoever for injury, loss or damage suffered in connection with the user’s use of the Site where the claim arises from the user’s breach of these terms and conditions.

Breaches of these terms and conditions

WE reserves the right to take any of the following action if we reasonably suspect that a breach of this Agreement has occurred:

issue a formal warning;
suspend or prohibit access to the Site;
block access to the Site;
take legal action against you,
suspend or delete your account, and
report a matter to law enforcement.

If we suspend or prohibit or block your access to the Site, action taken by you to circumvent suspension or prohibition or blocking will be considered as a further breach of this agreement.

General

If any provision of this Agreement is invalid under any law the provision will be deleted from the Agreement to the extent of the invalidity and the remaining provisions will remain in full force and effect. This Agreement shall be governed by and construed in accordance with the laws of the Australian Capital Territory and Australia and any claim arising out of this Agreement will be determined in the Australian Capital Territory.

Terms & Conditions